We offer support & maintenance as an option for the tools we provide. We strive to give customers maximum value: professional support, free updates and upgrades and much more.

Professional, very responsive support
With your support & maintenance agreement comes free telephone support during CET office hours an e-mail support. Our helpdesk is very professional and very responsive. Last year support calls were on average resolved within one hour!

Please contact us for more information on support and maintenance.

Our support engineers are trained in communication and have been selected for their communication skills. We prefer to show you, with screenshots and other visual aids, the answer to your question. Support & maintenance is there to make your life easier, we can even do remote diagnosis and resolution of an issue on your pc at your request.

Not just tech support: methodological best practices
We do not have HSE experts on our helpdesk, but we do have support engineers that are very familiar with the methodological best practises and who are in regular contact with a network of risk management consultants and professional incident investigators.